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	<title>Another Sunny Day &#187; terrible customer service</title>
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	<description>it&#039;s a good life, end of discussion</description>
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		<title>5 months, 1 week, 6 days later: my rebate</title>
		<link>http://anothersunnyday.com/2008/12/11/1166</link>
		<comments>http://anothersunnyday.com/2008/12/11/1166#comments</comments>
		<pubDate>Fri, 12 Dec 2008 02:39:48 +0000</pubDate>
		<dc:creator>Justin</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[T-Mobile]]></category>
		<category><![CDATA[terrible customer service]]></category>

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		<description><![CDATA[And all it took was 170 days; five telephone calls, including two speaking with supervisors; a complaint filed with the Better Business Bureau; two emails, including one to the CEO of T-Mobile; and, finally, one metric shit-ton of frustration. All for a $30 mail-in rebate that they&#8217;ve always admitted owing me. T-Mobile: I hope this [...]]]></description>
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		<title>T-Mobile: deceptive and incompetent</title>
		<link>http://anothersunnyday.com/2008/11/19/1040</link>
		<comments>http://anothersunnyday.com/2008/11/19/1040#comments</comments>
		<pubDate>Wed, 19 Nov 2008 07:10:05 +0000</pubDate>
		<dc:creator>Justin</dc:creator>
				<category><![CDATA[Advice]]></category>
		<category><![CDATA[T-Mobile]]></category>
		<category><![CDATA[terrible customer service]]></category>

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		<description><![CDATA[After nearly five months of trying to get the $30 rebate that T-Mobile has admitted—many times—that they owe me, I finally filed a complaint with the Better Business Bureau. I am also considering sending this to Hank Phillippi Ryan, the &#8220;Real Deal&#8221; consumer crusader/reporter at WHDH in Boston. This entire ordeal is just so ridiculous. [...]]]></description>
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