And all it took was 170 days; five telephone calls, including two speaking with supervisors; a complaint filed with the Better Business Bureau; two emails, including one to the CEO of T-Mobile; and, finally, one metric shit-ton of frustration. All for a $30 mail-in rebate that they’ve always admitted owing me. T-Mobile: I hope this [...]
- You're at the blog of Justin LaSelva, a consumer technology specialist, an alumnus of Wesleyan University, and a rabid fan of everything Canadian indie. Originally from southeastern Massachusetts, he currently resides in Austin, TX.
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