And all it took was 170 days; five telephone calls, including two speaking with supervisors; a complaint filed with the Better Business Bureau; two emails, including one to the CEO of T-Mobile; and, finally, one metric shit-ton of frustration. All for a $30 mail-in rebate that they’ve always admitted owing me.
T-Mobile: I hope this debit card works. Then I hope I never have to deal with you again.